Frequently Asked Questions
- General
- Buyer
General
What is WowGoldBiz.Com?
WowGoldBiz.Com is the world's first company devoted to enabling
global Merchant2Gamer (M2G) trading of virtual currencies. Our mission
is to create a fully transparent marketplace that allows gamers to
trade with other gamers. Visit the About Us section
of our website to learn more.
Is using WowGoldBiz.Com safe?
Yes! We utilize the latest in encryption and fraud-prevention technology
to ensure that the WowGoldBiz.Com marketplace is clean, safe and
hassle-free. Making WowGoldBiz.Com a safe and trustworthy trading
platform is our team's #1 priority. We have developed unique escrow
and rating systems to protect both buyers and sellers. Additionally,
our WowGoldBiz.Com Good Merchant Guarantee gives buyers the extra
assurance of knowing that we fully back every transaction.
Who uses WowGoldBiz.Com?
WowGoldBiz.Com users are gamers who wish to buy virtual currency
and gamers who have currency to sell. Millions of gamers buy virtual
currency. They do so for many reasons including to avoid repetitive
and
"grinding" tasks, to catch up with in-game friends and
in general to get more out of their gameplay time. WowGoldBiz.Com
makes it possible for these gamers to trade with each other rather
than go through the currently prevailing model wherein large companies
aggregate gold and resell it at a significant mark-up. We call this
revolutionary approach M2G or Gamer2Gamer trade. We think by enabling
Gamer2Gamer commerce we allow more of the value of virtual trading
to remain in the gaming ecosystem.
What are the issues surrounding virtual
trade?
Virtual trade or real-money trade (RMT) has been taking place for
years. There is some controversy as various game publishers don't
condone virtual trade while other game publishers actively encourage
trade. While we acknowledge and respect the ownership rights of game
publishers and developers, we believe gamers have the right to trade
with one another. WowGoldBiz.Com's Gamer2Gamer exchange brings transparency
and equality to what previously was often seen as an underground
activity.
Does trading virtual currency go against
the Terms of Service of my game?
Secondary markets can not exist where trade between players is
not possible. Some game publishers, however, do not want real money
associated with these trades and prohibit users from doing so in
their Terms of Service. These publishers may take actions such as
confiscating goods, suspending and/or banning accounts involved in
virtual goods trade. You should review your game's Terms of Service
in detail to learn the policies of your game publisher and the risks
that might be involved.
Why should I buy on WowGoldBiz.Com?
Buying virtual currency on WowGoldBiz.Com is easy and safe. We're
so confident that WowGoldBiz.Com prices are lower than anywhere else
that we publish the average internet price of the virtual currency
available in our marketplace. And because WowGoldBiz.Com is the only
Gamer2Gamer marketplace in the industry, you have the opportunity
to buy directly from another gamer, at a lower price. If you want
to check out today's prices, click to see
current offers.
Who am I buying from?
You are buying from individual gamers and professional sellers.
Remember, WowGoldBiz.Com merely facilitates trade between two parties —
sellers and buyers. Sellers set prices and delivery times for their
goods. At any point, you can also choose to become a seller as well
as a buyer.
How much can I buy on WowGoldBiz.Com?
WowGoldBiz.Com uses a buyer leveling system that rewards buyers that
build up a purchase history on WowGoldBiz.Com. All buyers start at
Level 1 with a purchase limit of $100 USD.
Why is buying on WowGoldBiz.Com cheaper
than anywhere else?
WowGoldBiz.Com has built a marketplace where many sellers compete
for your business. By creating an open and transparent marketplace
individual gamers are on equal footing to professional sellers thereby
increasing price competition. Additionally, by connecting buyers
directly to sellers, we are eliminating the middleman, making it
possible to purchase currency at a cheaper price. Our promise to
you is to deliver as much transparency as we can even if you choose
not to buy on WowGoldBiz.Com. To help you make the best purchase
decision, we even publish the average Internet price for the currency
of your choice.
Why do you list prices for other sites?
We crawl a number of retail sites to provide our visitors with
an accurate view of pricing in the market; these sites neither provide
their pricing data to us directly nor pay us to list them. In some
cases we may collect referral fees from listed sites, but we do not
restrict our listings to sites that offer such programs. At any given
time one of our sellers may or may not have the best price in the
market, but part of our objective is to be your first stop when shopping
for virtual currency. All external price data is labeled with an
indication of how recently it was retrieved from the target site.
Do you charge service fees?
There is no fee to list currency for sale on WowGoldBiz.Com, and
there are no fees at all to buyers. We do charge a 10% commission
to sellers at the time that their currency sells.
Why should I register on WowGoldBiz.Com?
Anyone can browse the WowGoldBiz.Com marketplace but only registered
users can buy. This is necessary to protect buyers and sellers from
fraud. Even if you don't intend to buy or sell today, registering
is the only way to ensure you get price alerts, updates on services
and other helpful services from WowGoldBiz.Com. You will also get
access to exclusive promotions and sweepstakes.
How do I make a purchase on WowGoldBiz.Com?
Making a purchase on WowGoldBiz.Com is fast, easy and secure.
Step 1: Start on the WowGoldBiz.Com home page by
selecting the game in which you wish to buy virtual currency.
Step 2: Next, you will be prompted to select the realm (or server)
where you play, and your faction if appropriate.
Step 3: You will then be prompted to select a currency quantity
and delivery period. You'll notice that prices vary based upon quantity,
delivery time and Seller Rating.
Step 4: Select the offer which is right for you and add it to your
cart. When you're done shopping and are ready to checkout you will
be prompted to register for a free WowGoldBiz.Com
account. You will then be asked for your game account information
so that the seller can deliver the currency directly to your in-game
account. The whole process only takes a few minutes.
Why does the price of currency change all
the time?
WowGoldBiz.Com doesn't set price. We don't buy currency or sell
currency. The fact that prices may vary is a function of supply and
demand and reflects the behavior of buyers and sellers.
Do you offer price protection?
Yes. There are no hidden fees and additional cost when you buy
currency. The price you see is the only price you will pay. Sellers
are not allowed to add any additional fees or charges. So the price
you see is the price you pay. We guarantee it.
How long does delivery take?
Delivery can take anywhere from two hours to seven days, depending
on the delivery time you chose. As a buyer, you determine the delivery
time that best suits your needs and budget. Shorter delivery windows
usually will be more expensive than longer delivery windows.
How is delivery accomplished?
Once currency is selected and paid for, we put your funds in escrow
and notify the seller that he should deliver the currency to you
within the timeframe you selected. The delivery of the currency will
happen either through in-game email or through some other means depending
upon the game. It is the seller's responsibility to deliver the currency
to you and we do not release your money to the seller until delivery
has taken place. In the unlikely scenario where your currency is
not delivered or is late, the seller's rating will decrease and in
certain situations he may be banned from the marketplace. WowGoldBiz.Com
will then refund your money or ask another seller to fill your order.
How do I check on the status of my order?
After you've placed an order for gold you will receive an email
confirming your purchase. You will also receive an email when delivery
has taken place. Please note that for some orders sellers will fulfill
their order by increment, so you may receive more than one email
within the allotted time window. At any time if you have a question
about the status of your order you can visit your purchase history
on your WowGoldBiz.Com account page.
What happens if the seller doesn't deliver
my gold?
Sellers won't be paid and won't maintain a good rating unless they
deliver all your currency within the time allowed. The seller has
the full duration of the time window you selected to complete delivery
of your currency. If this window has expired and you have not received
all your currency then you will be refunded the amount that you have
not received. If the seller is not able to complete your delivery,
you are protected by the WowGoldBiz.Com Good Merchant Guarantee.
Buyers can file a claim with WowGoldBiz.Com after which WowGoldBiz.Com
will refund the money. Please note that buyers who initiate a chargeback
with their credit card company or Paypal rather than using the WowGoldBiz.Com
claim process may be banned from buying again in the WowGoldBiz.Com
marketplace.
What payment methods do you accept?
The WowGoldBiz.Com uses PayPal to transfer payment from buyers
to sellers. PayPal is the global leader in online payment processing.
Visit the PayPal site to quickly
set up an account if you don't have one already.
How can I be sure that my currency will
be delivered?
Making WowGoldBiz.Com a safe and trustworthy trading platform is
our team's #1 priority. We have developed unique escrow and rating
systems to protect both buyers and sellers. Additionally, our WowGoldBiz.Com
Guarantee gives buyers the extra assurance of knowing that we
fully back every transaction — and will either provide a refund
or the desired currency in the event of seller default. Note that
sellers are only paid upon the successful completion of a trade.
If you do need to resolve an issue please proceed using our dispute
mechanism process.
Why do I need to verify my phone number
when I buy on WowGoldBiz.Com?
WowGoldBiz.Com goes to great lengths to create the safest marketplace
for both buyers and sellers. To protect you against cases where an
unauthorized person might use your information to buy currency, we
request your phone number so that we may verify with you your purchases.
Your number is used only for order and user verification and your
personal information is never sold, rented or made available to outside
parties, including sellers. We will not use your phone number for
telemarketing or other reasons beyond verification of your order.
Click here to see WowGoldBiz.Com's Privacy
Policy.
How are WowGoldBiz.Com Seller Ratings
determined?
Seller Ratings take into account the number of successful transactions
that a seller has had and how recently those transactions occurred.
A seller's Seller Rating is meant to be an overall estimate of the
seller's reliability not just a reflection of their sheer number
of transactions. In this way WowGoldBiz.Com encourages sellers to
perform at their highest level of service.
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